You could be the GCC that builds careers!
GCC talent flocks to organizations where they see growth. Unravel the formula to build an engaging GCC workplace.
Employees at top quartile Great Place To Work® Certified™ GCCs
consistently report a more positive workplace experience:
90%
feel heard
89%
feel supported with honest mistakes
87%
feel valued
82%
experience low workplace politics
GCC Trends in India
GCCs Are Entering a New Phase of Growth
The new phase of GCC has arrived. Across industries, they are taking on larger mandates, driving innovation, enabling enterprise transformation, and shaping critical business outcomes.
GCC Landscape Is Being Redefined by Three Forces
AI adoption and upskilling, innovation, and talent are the three powerful forces redefining the GCC landscape. Yet, speed remains easier to aspire to than to achieve.
Employee Experience Is the New Differentiator
1 in 4 employees do not experience psychological safety at work. Only 13% of GCCs are at an accelerated level of innovation and talent needs, with the biggest differences between talent retention leaders and laggards lying in everyday employee experience.
Leadership Can Accelerate GCC Growth
Leadership has the ability to influence how employees experience change, innovation, and growth, accelerating the growth for GCCs.
Building Cultures That Help GCCs Thrive
Creating clarity, enabling action and building supportive cultures emerge as key differentiators for GCCs.
Great Place to Work Certified GCCs stand out on the following leadership behaviors
Caring
87% employees feel positive about being cared for
Inspiring
86% employees carry a strong perception of being inspired at the workplace.
Communicating
83% of employees experience strong communication practices from their leaders.
Listening
81% believe that their leaders listen to them keenly.
Our Approach
Assess
Diagnostics andInsight Generation
- Trust Index Survey™
- Culture Audit™ - People Practice Evaluation
- Focus Group Discussions
- Insights presentation sessions
Certify & Recognize
Great Place To Work® Certification and the Best Workplaces Study:
- Employee survey (Trust Index™) and
- Culture Brief™ for certification
Develop
Action planning,Leadership alignment andCapability Building:
- Fundamentals of building a Great Place To Work®
- Action Planning Workshop
- Great Place To Work® Architect
- People Manager Workshop
Transform
Culture Change and Institutionalization:
- Building and Deploying Organizational Values
- Manager Capability Building
- EVP Program
Featured Insights
Trusted by India's Leading Organizations
Our People
Sunil Bablani
Director, IT & GCC - Great Place To Work® India
Sunil Bablani is currently the Director – IT & GCC at Great Place to Work®, where he focuses on collaborating with organizations in their journey to becoming great workplaces. With over 15 years of experience across consulting, technology, and product management, he brings a strategic yet people-centric approach to solving complex business challenges.A strong advocate for employee engagement, Sunil believes that culture and trust aren't just HR priorities—they're leadership imperatives. He thrives in fast-paced, people-centric environments and brings a unique blend of strategic thinking, operational excellence, and empathy to every engagement.
Aachal Goyal
Head – Client Experience, IT & GCC – Great Place To Work® India
Aachal leads the Client Experience function for the IT and GCC sector at Great Place To Work® India. With over a decade of professional experience and five years at Great Place To Work, she has been instrumental in building and nurturing some of the organization's most strategic client relationships, partnering with leaders to create high-trust, high-performance workplace cultures.
Swati Panchmatia
Delivery Head - IT & GCC – Great Place To Work® India
Swati is leading the Delivery for the IT Vertical team at Great Place to Work. She engages with clients to understand employee experiences and partners with them to work on enhancing people practices elevating employee experience. She is a seasoned HR professional with 20 years of experience across varied people practice areas.
Want to Connect with Our Experts?
Tell us a little about your company and someone from our team will be in touch soon.
Frequently Asked Questions
Innovation thrives in high-trust workplaces. Great Place to Work helps GCCs assess whether employees feel safe sharing ideas, experimenting, collaborating across teams, and adapting to change. By strengthening these cultural foundations, GCCs can accelerate innovation, transformation, and global impact.
Great Place to Work delivers actionable insights into trust, leadership effectiveness, employee experience, inclusion, innovation, and retention risks. These insights help GCC leaders make informed decisions that improve talent outcomes, strengthen culture, and support long-term business performance.
Absolutely. Whether your GCC is newly established, rapidly scaling, or evolving into a multifunctional innovation center, Great Place to Work provides benchmarks, insights, and best practices tailored to your growth stage, workforce composition, and business objectives.
Yes. Recognition as a Great Place to Work strengthens your employer brand and enhances your credibility with highly skilled professionals. Our data helps you understand what matters most to your workforce, enabling you to create an employee experience that attracts and retains critical talent in areas such as AI, digital, engineering, analytics, and business operations.
Great Place to Work helps GCCs understand whether employees feel empowered, valued, and connected to the organization’s purpose. Our insights identify the culture drivers that enable GCCs to attract specialized talent, build leadership capability, and strengthen their position as strategic business partners within the global enterprise.